Governança de T.I. no setor publico: uso do modelo tribunal de justiça do Amapá

Abstract

IT governance is the information technology sector responsible for dictating rules and guidelines and managing projects to improve the information technology of the company or public body through project management tools, including: COBIT, ITIL and Pmbok. And also through norms, an example of a norm and ISO 38500 are essential for a good orientation and standard of the project. Aiming at this, this work analyzes the governance of a public agency calle Tribunal Justiça do Amapá, one of the main public agency of the judiciary. amapaense, with a questionnaire and analysis of questions, we will understand how IT governance is done in this essential body for a state, the interviewee being a public servant who has a great domain in the area of technology and governance through the knowledge acquired during the period of leadership of governance