Políticas públicas de assistência estudantil no instituto federal do Amapá, campus Santana: Análise dos fluxos informacionais e impactos no acesso e permanência estudantil

Abstract

This research was premised on the analysis of information flows and impacts on student access and permanence of public policies for student assistance at the Federal Institute of Education, Science and Technology of Amapá-IFAP, Santana Campus. Being a differential in this work, to identify how the elements that make up the information flows and their aspects of influence are characterized, ascertaining what type of advertising is used for the dissemination of projects, programs and services made available to the students of the Institution, as well as to verify how IFAP makes available to students, specific information about the educational assistance policy, It seeks to describe the student assistance policy, through documentary research, based on data analysis, and investigation procedures, in particular, the reference model, the perception of students, in relation to the execution of the Student Assistance Policy. This research adopted a mixed approach, combining qualitative and quantitative elements, making it possible to explore objective and measurable, as well as subjective and interpretative aspects. We will use as data collection instruments the opinion survey and documentary analysis, we had as research subjects the students of the basic and subsequent technical education courses regularly enrolled in the year 2005, specifically the adults. The results of the research showed that, although IFAP has a relatively broad policy, including financial aid, pedagogical, psychological, cultural and sports support, difficulties related to information flows persist, many students reported not clearly understanding the notices, deadlines and selection criteria, which restricts full participation in the programs. As a response to this problem, an educational product was developed with the objective of democratizing institutional communication about student assistance. The product consists of two complementary materials: an informative video, prepared with the help of artificial intelligence tools, and a printed folder, containing in an organized and clear way the essential information about the aids, balls and services offered. Video, due to its dynamic character and easy dissemination in digital environments, enables greater reach and engagement among students. The folder, in turn, serves those who have limited access to technological resources, enabling everyone to be properly informed. Keywords: access to rights; student assistance; educational policy; communication.